We have just added a dated clarification to the top of globiance.com/transparency:

Transparency Update 2026 04 21

"Post Incident Clarification (2025 2026): The guarantee referenced herein was a shareholder backed corporate commitment, not a third party insurance policy. Following the 2024 incident, shareholders voluntarily assumed personal liability to fulfill this guarantee through operational revenue and personal funds. Refund progress: 23.74% complete as of April 2026."

What this means:

The "100% Guarantee" language was accurate. It described a shareholder backed promise to make users whole, not a third party insurance product. That promise is what is being honored right now.

When the incident occurred, the legal reality was that UAB Globiance LT was bankrupt. Standard financial practice in that situation is zero recovery for users (see: Lehman Brothers, FTX, Mt. Gox).

Instead, the shareholders invoked that exact guarantee and chose to fund refunds personally from their own pockets and from operational revenue generated since the incident.

There is no insurance company paying. The shareholders are.

That is why 23.74% of users have already been refunded and the program continues daily.

The guarantee on that page was never empty marketing language. It is the mechanism that made refunds possible when bankruptcy would have ended the story.

Tomorrow: next progress numbers.