Hi everyone,
We’ve been reading your comments. We get it you want proof things are moving, and we want to show you they are. Let’s talk about it directly.
On Public "Proof" and Why We Can't Go That Route
We hear the call to post wallet addresses or transaction hashes. We understand the "don’t trust, verify" mindset; it’s core to crypto. But our number one job is to protect every user’s privacy and security.
Publishing transaction details, even without names, can expose wallet patterns and put people at risk. We won’t compromise anyone’s safety for a public audit by people who don’t have the right to it. The real proof for each user is the refund hitting their account. If you’ve received yours, sharing your own positive experience is the most genuine confirmation there is.
This is a fair question. To be precise, the 20.52% refers to the total value of the missing tokens from the 2024 incident. This includes mostly XDC, but also XRP, BTC, and ETH. As of finishing the October-January batch, we’ve now refunded and unlocked over one-fifth of that total value for people to withdraw. It’s a solid milestone, and we’re building on it.
Let’s be clear: the easy, legal path after the hack was to shut down. Our shareholders chose the hard way to pay everyone back from their own pockets and new business earnings. That’s the only reason we’re able to report this progress.
We are in touch with authorities in several countries and are cooperating fully with all relevant regulatory bodies, as required by law. It’s important for everyone to understand our firm stance on privacy: No third party can have access to internal information regarding individual user refunds or account details.
The sole exception to this policy is for official regulatory authorities. When they inquire about users within their own jurisdiction, we provide specific, aggregated information to aid their oversight. This includes:
*The number of affected users in that country.
*The total volume of refunds allocated to users in that jurisdiction.
*The progress of refunds within that specific country.
Our focus remains on action, not performative transparency for public forums. We are dedicated to processing more refunds, sending personal emails when it’s your turn, and giving clear updates on our progress here.
Globiance Business Support Team