Hello everyone,
We are sharing the latest progress update on the refund program related to the 2024 security incident.
As of September 15, 2026, 82.46% of total user refunds have been completed. The reimbursement program continues to advance through a structured process designed to support accurate and secure distributions across the supported regions.
Refunds are being issued in organized batches, with processing coordinated alongside payment providers and regional partners. Additional batches are currently being prepared for eligible users who remain in the program.
We recognize that some users are still waiting for their refunds and appreciate your patience while the remaining distributions are processed. Once an individual refund batch has been finalized, eligible users will receive a direct email containing their applicable refund schedule.
Processing times can differ depending on regional and operational requirements. Nevertheless, the commitment to completing the refund program remains unchanged.
Further progress announcements will be published as additional milestones are reached.
For the latest refund completion information covering supported countries and regions, please visit Globiance Transparency.
For independent community feedback and user experiences, you may also read Globiance Review.
Users who are still awaiting their refund can contact the team through Telegram at @GlobiancePB or by email at [email protected].
Thank you for your continued patience, trust, and support.
Sincerely,
Globiance Team
📢 Refund Progress Update September 15, 2026
✅ 82.46% of total refunds completed
The refund program continues to progress as further batches are processed globally.